• Senior Operations Manager Aug 2022 — present

    Suffix Event · Kuwait / Saudi Arabia / Qatar

    Planning and delivering 30+ programs per year across three countries — managing cross-functional teams, client relationships, commercial pipelines, and operational systems end to end. Events include the Riyadh Marathon, Doha Marathon (20,800 participants), Gulf Bank 642 Marathon, and NBK Run.

    Produced post-program analysis, capacity models, and revenue scenario plans used directly by senior leadership for pricing and structure decisions. Built a B2B corporate sales program from scratch — tiered packages, CRM pipeline, and client relationships from first contact through post-delivery reporting. Led a team of three across operations, client services, and merchandise. Rebuilt a padel tournament from the ground up: 300 teams, 9 categories, 10 courts, 8 days of competition.

    program management B2B sales revenue modelling team leadership cross-border delivery capacity planning
  • Founder 2022 — present

    Pace & Flow · Kuwait

    Independent consultancy providing operations management, program design, and commercial advisory services to sports organisations in the GCC. Published two practitioner playbooks. Built proprietary PACE and FLOW frameworks for registration strategy and participant journey design.

    consultancy advisory knowledge products
  • Program Specialist Dec 2021 — Jun 2022

    Beirut Marathon Association · Lebanon

    Strategic responsibility for participant programs and post-COVID event resumption planning, alongside operational delivery for events of 15,000+ participants. Produced intelligence reports and executive briefings for senior management, sponsors, and municipal stakeholders. Managed volunteer coordination, partner logistics, and race-day operations.

  • Operations Coordinator Aug 2020 — Dec 2021

    Beirut Marathon Association · Lebanon

    On-site logistics, bib distribution, and race-day operations across timing, medical, and route management teams. Built budgets and operating plans for multiple programs and ran end-to-end execution within a small team.

  • Registration Coordinator Jul 2018 — Apr 2020

    Beirut Marathon Association · Lebanon

    Participant registration, group entries, pre-event communications, and data management systems.

  • Freelance Photographer & Videographer 2015 — present

    Rasmilens · Lebanon / Kuwait

    Sports event photography and branded content for clients across Lebanon and Kuwait. Operating on a word-of-mouth basis since 2015.

Program Management

  • End-to-end delivery
  • Multi-workstream coordination
  • Cross-functional team leadership
  • Cross-border event delivery

Analysis & Reporting

  • Executive briefings
  • Revenue modelling
  • Capacity planning
  • Post-program analysis

Commercial

  • B2B sales & pipeline management
  • Pricing strategy
  • Client relationship management
  • CRM platforms (Zoho)

Tools & Languages

  • Excel, Power BI, SQL
  • Google Workspace
  • Arabic (native) · English (fluent)
  • Spanish (conversational)
  • Riyadh Marathon Saudi Arabia

    Suffix Event

    Operations, registration, and cross-border delivery.

  • Doha Marathon by Ooredoo Qatar · 20,800 participants

    Suffix Event

    End-to-end registration strategy, group/coupon reporting, and participant journey.

  • Gulf Bank 642 Marathon Kuwait

    Suffix Event

    Registration lead, B2B corporate sales, and operations delivery.

  • NBK Run Kuwait

    Suffix Event

    B2B corporate packages, registration, and on-ground operations.

  • Ahsa Run Saudi Arabia

    Suffix Event

    Registration strategy and operational delivery.

  • AAS Padel Tournament Kuwait · 300 teams

    Suffix Event

    Took over a badly run tournament and rebuilt it from scratch — 300 teams, 9 categories, 10 courts, 8 days of competition.

  • Toyota GR Yaris Cup Kuwait Kuwait

    Suffix Event

    Event operations and participant management.

  • Beirut Marathon Lebanon · 15,000+ participants

    Beirut Marathon Association

    Operations, registration, and participant experience across three progressive roles.

  • MSc Business Innovation & Technology Management 2016 — 2017

    Universitat de Girona · Spain

  • BSc Business Management 2012 — 2015

    Lebanese American University · Lebanon

  • Sport Management Fundamentals 2018

    Johan Cruyff Institute